Shipping policy
Shipping Policy
At Antiques.ie, we take great care in packaging every item to ensure it arrives safely. Many of our products are unique, antique, or fragile, and are packed with the utmost attention to detail.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Destinations
We currently ship throughout:
- Ireland
- Northern Ireland
- United Kingdom
- European Union
- Selected international destinations
If your country is not listed during checkout, please contact us for a shipping quotation.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Delivery location
- Item size and weight
- Shipping service selected
Some larger furniture or oversized items may require a custom shipping quotation before dispatch.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Ireland | 1–3 Business Days |
| Northern Ireland | 2–5 Business Days |
| United Kingdom | 3–7 Business Days |
| Europe | 5–10 Business Days |
| International | 7–20 Business Days |
Please note that delivery times are estimates and may vary during busy periods.
Antique & Fragile Items
Many of our products are one-of-a-kind antiques or delicate collectibles.
Every order is carefully packed using protective materials to minimise the risk of damage during transit.
Furniture & Oversized Deliveries
Larger items may require specialist courier services.
If additional delivery arrangements are necessary, our team will contact you after your order has been placed.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
Customs & Import Duties
International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities.
These charges are the responsibility of the customer and are not included in our product or shipping prices.
Delivery Delays
While we work with trusted delivery partners, unforeseen delays can occasionally occur due to:
- Weather conditions
- Customs processing
- Courier delays
- Peak seasonal demand
We appreciate your patience and understanding.
Damaged Deliveries
If your order arrives damaged, please notify us within 48 hours of delivery.
Please include:
- Your order number
- Photographs of the item
- Photographs of the packaging
We will investigate the issue and work with you to find a suitable resolution.
Contact Us
If you have any questions about shipping, please contact our customer support team.
Email: support@antiques.ie
Phone: +353 (0)1 234 5678